As a first-time homebuyer new to California, I was looking for an agent who was familiar with the area and could guide me through the entire home-buying process. After some research, I found Erica through the Redfin website and was impressed by the positive experiences shared by her clients. Erica is incredibly knowledgeable and hardworking. She truly has your best interests at heart, especially at the negotiation table. One thing I really appreciated was her candid feedback during open houses, it helped me evaluate each property thoughtfully and make informed decisions. The escrow process involves many details, but Erica patiently walked me through every step and made sure I understood everything along the way. She was always responsive, supportive, and ready to help whenever I had questions. I would highly recommend Erica to anyone looking for a real estate agent, especially first-time homebuyers. I’m giving her a 5-star review, but honestly, she deserves even more than that.